Warranties and Refunds

1. LIMITED WARRANTY: American Enterprises, Inc. warrants its products to be free from defects in material or workmanship under normal use and service; and limits the remedies to repair or replacement.

2. DURATION: This warranty is valid only within the USA and Canada and shall extend from the original date of purchase for the period specified below.
 
 RV Power Converters: 1 Year  from date of purchase by end user.
 
3. WARRANTY EXCLUSIONS: This warranty specifically does not apply to:

A. Any product which has been repaired or altered in any way by an unauthorized person or service station; 
B. Damage caused by excessive input voltage, misuse, negligence or accident; or an external force; 
C. Any product installed in a vehicle used for commercial purposes; 
D. Any product which has been connected, installed or adjusted or used other than in accordance with the instructions furnished, or has had the serial number altered, defaced or removed; 
E. ANY LOST PROFITS, LOST SAVINGS, LOSS OF USE OF ENJOYMENT OR OTHER INCIDENTAL DAMAGES ARISING OUT OF THE USE OF, OR INABILITY TO USE, THE PRODUCT. THIS INCLUDES DAMAGES TO PROPERTY AND, TO THE EXTENT PERMITTED BY LAW, DAMAGES FOR PERSONAL INJURY. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. 
F.ONLY APPLIES TO ORIGINAL OWNER- RESOLD UNITS ARE NOT COVERED. 

4. CLAIM PROCEDURE: Upon discovery of any defect, American Enterprises, Inc. shall be supplied the following information by mail, telephone or fax to the first address listed below:

A. Name and address of the claimant; 
B. Name, model, and serial number of the converter; 
C. Date of purchase; and 
D. Complete description of the claimed defect. 
E. Recreational Vehicles: Name, year, and model of vehicle in which product was installed.  

Upon determination that a warranty claim exists (a defect in material or workmanship occurring under normal use and service,) American Enterprises will issue a Return Goods Authorization (RGA) form.

The product shall be shipped postage prepaid to American Enterprises, Inc. Technical Support Group together with proof of purchase and a valid RGA form. The product will be repaired or replaced and returned postage prepaid.

To obtain an RGA:

Call: 818.598.8580

Fax:: 818.598.8097

American Enterprises, Inc.
PO Box 173. 6433 Topanga Canyon Blvd.
Canoga Park, CA 91303